Redefine intelligent document processing using native AI agents. Schedule a demo to try SIYA today
Redefine intelligent document processing using native AI agents. Schedule a demo to try SIYA today
workMETHODS strives to provide innovative IT solutions tailored specifically to your needs for most of your business challenges.
Darden Business School at the University of Virginia is one of the world's leading creators of business cases and educational materials. The solution supports more than 10,000 business cases, books, technical notes, simulations and other learning resources.
Every item moves through content creation, editing, review and approval before it becomes available for sale. Different content types and different kinds of changes may require their own workflows, participants, metadata and approval paths.
Content creation, editing and approval activities had to be coordinated across several contributors and reviewers.
Different content formats and change requests required different workflows, task sequences and approval paths.
Editors had too few workflow options for consistently managing a large and varied publishing operation.
Tasks were tracked through sticky notes, whiteboards and Outlook reminders, making ownership difficult to follow.
Managers lacked reliable visibility into team activity, performance and areas where additional training was needed.
Transactional and statistical reports were prepared by hand, increasing the risk of incomplete or inaccurate results.
workMETHODS developed a custom Case Management System on Microsoft SharePoint 2013 to manage educational content from initial creation through final approval and availability for sale. Administrators can configure workflow templates with defined tasks, durations, assignments and dependencies, while editors select the appropriate template according to the content type and the nature of the requested change. The platform brought workflow configuration, task control, metadata and reporting into one centralized environment.
Once a workflow is approved, the system calculates task start and completion dates and guides the content through each stage. When one activity is completed, the next task is assigned and dependent dates are adjusted automatically. Responsible users receive task assignments and reminders, while completed activity is retained in the task history. This gives managers a clearer record of workflow progress, individual activity and operational performance.
Metadata requirements can be configured by product and content type. The system collects required values from designated users and groups and assigns the related activities to the appropriate participants. Content cannot move to final approval until all required metadata has been supplied. This creates a consistent control point before publication and reduces the risk of incomplete records.
Personalized dashboards show each user their current tasks, relevant content, charts and reports. Role-based search results help users locate information while respecting existing access permissions. The solution also supports version control, content relationships, historical reporting and integration with the Content Conversion and Distribution system.
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